Digital Invoice Processing

In the Max Planck Society all incoming invoices and credits notes are processed only in digital way.

Special mailboxes exist für all institutes to receive invoices and credit notes and their attachments, but no other documents.

For the successful processing of your invoice, please observe the following rules:

• Emails sent to this address will not be read; only attachments will be processed.
• We can only process one invoice or credit memo per email.
• An email, including attachments, must not exceed 10 MB.
• Invoice file:
  • We accept invoices in accordance with §14 UStG in the following formats: ZUGFeRD (preferred) or XRechnung. In compliance with applicable transitional and exemption provisions, we also accept PDF.
  • The invoice file name must not begin with the letters “AN” or “AT”
  • The name must not contain the following words: PackedList, Return Form, Delivery Note, Exemption Certificate, DL Detail, Terms and Conditions, Cancellation.
• Invoice attachments:
  • Only in PDF format.
  • File names MUST begin with “AN” or “AT”
  • may be attached to the email containing the invoice/credit note
• Emails with other file types or emails with attachments that are not marked as such will be flagged as invalid.
• Send the invoice exclusively to the invoice mailbox, not to a list with multiple recipients. Please use the copy function (cc) for this purpose.
• A routing ID is not required. If necessary, please use any placeholder.
• Always include our order number and our contact person.
• Only one order reference per invoice
• Please avoid self-scanned paper invoices.

Incoming Mailboxes of the Institutes